Yesterday I did my third in a series of five teleclasses about Appreciative Coaching. A friend and colleague put me onto vyew.com as a way to do webinars. Using this site with its free conference line has worked just fine until I had international participants. Static from the international connection in our second session made it impossible to hear each other. I went in search of a better option.

I assumed, as I have on each step of my learning journey about technology, that there was a neat solution–simple, elegant, obvious–but one I didn’t yet know about. I spent a week looking at free and fee-based conferencing sites on the internet. I talked to salespeople and customer service representatives. After a week of searching, a wonderful down-to-earth woman at the site I’m now using told me that there is no perfect solution to conferencing with international participants. Yesterday we used both the vyew.com site and a fee-based conferencing site (connection via internet and telephone conference line). The sound quality was much better and the connecting information was more complicated. In fact, I used the wrong number to connect initially!

Ultimately, the sound quality was much better. I suspect that some of this was true because my Peruvian colleagues were on mute for the entire hour. So, one more challenge of working into one’s older age. I assume that younger people know the solution to everything I have yet to discover. In a way it is a relief to know that that isn’t always true. In another way, I feel more mystified as to what I should know (about technology, mostly) and what isn’t yet known.